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Old February 11th, 2010, 05:41 AM #1
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CS Toys

I know a lot of you use CS Toys a lot, so i figured this would be the best place to pose my question.

Last month I ordered a SushiChanger and candy disk from CS Toys and got a confirmation the same day. I actually got the stuff just over a week later. Very cool! I placed another order (DaiGoyou and candy ShodouPhone) this past Saturday and still have no confirmation and have e-mailed them and still not received any word back at all. My payment already went through on Paypal. Should I just be a little more patient? Thanks for any help.
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Old February 11th, 2010, 05:45 AM #2
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I would suggest PMing flip_dude, who is a member of this board. He works for CSTOYS. Also, tonight (11:00pm EST/US, I believe), CSTOYS will have their Live Show, so you could ask in the Live Chat.
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Old February 11th, 2010, 05:48 AM #3
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yeah just wait a bit, it can be delayed (size of the box doesn't really matter, although I got the shinkenmaru/buckle set in 4 days lol)
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Old February 11th, 2010, 06:21 AM #4
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Thanks for the quick response.

Morfan76 wrote: View Post

I would suggest PMing flip_dude, who is a member of this board. He works for CSTOYS. Also, tonight (11:00pm EST/US, I believe), CSTOYS will have their Live Show, so you could ask in the Live Chat.
I'll PM him now. I was very impressed with my last order. Guess I just got spoiled.

I live out in the country, and only have dial-up access. Last time i tried to catch the show, the picture would change once every few minutes. I'd love to see my order get packed.
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Old February 11th, 2010, 07:37 AM #5
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You can join the chat on the stream and ask for them to record the packing of your item, then when they get around to your item they'll record the packing then uploade it to YouTube when it's finished (or when the day's done, depending on the load of folks wanting items to be recorded).
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Old February 11th, 2010, 09:06 AM #6
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Please send me an email with your order number.

Please also check your spam folder as the shipping email may have gone in there.
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Old February 11th, 2010, 09:26 AM #7
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I sent an e-mail earlier. My PC won't let me send PM's today for some reason.

I checked my Spam folder too. I noticed all of the other e-mails from CSToys went there.
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Old February 11th, 2010, 09:38 AM #8
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Found it. Will email you. make sure you add our emails addresses to your address book.

You should have gotten your Order notice on the 7th and shipment notice on the 9th.

I'll forward both of those to you.
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Old February 11th, 2010, 09:41 AM #9
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If ~ALL~ of the emails from CSToys were routed to your Spam Bin, you'll want to move them back to the inbox then put the CSToys email address in your 'whitelist' (addresses you trust and accept email from).
That usually fixes things up, apart from WHY they were getting routed to Spam in the first place... (my guess: spam filter was improperly set up and therefore redirected legitimate without warning.)
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Old February 11th, 2010, 09:54 AM #10
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It's a yahoo account. Never had problems with it until now. Thanks for all the help everybody.

BTW, CS Toys is awesome. Love my new SushiChanger...so does my 2 year old.
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